Tech Support
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Neoport Enterprises and its
subsidiaries have been providing quality consulting for over a decade.
It seeks the brightest and the best young minds from the Caribbean to
augment a team that brings Information Technology to the masses. With
products and prices geared for the small to medium sized business,
Caribbean businesses finally get a chance to get the quality and
support that once only big businesses could afford.
news summary
PC Shop goes digital
The PC Shop Jamaica was fighting to manage it's 6 POTS lines in order stay in touch. The inability to actively manage calls, communicate internally as well as leverage key customer retention strategies (music on hold, time based IVR, unified messaging, etc...) was affecting their ability to grow. Neoport assisted them in bringing their communication foundation into the 21st century by deploying a state of the art IP PBX solution based on the open source platform Asterisk. Now the office leverages the platform to provide a slew of features that they needed as well as a few new ones that they wanted. "Even though the companies have long held a cordial relationship this is yet another example of synergies with Neoport bearing even greater fruit." says Manager Josephine Colahar.
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